Frequently Asked Questions About Buying a guitar from We Buy Guitars

Q: Do you have a store?
A:
Yes! Here’s our address:

We Buy Guitars, LLC
705 A Bedford Ave
Bellmore, N.Y. 11710

Q: What forms of payment does We Buy Guitars accept?
A:
We Buy Guitars accepts payment by bank wire, cashiers check, or cash.

Q:
Do I have to pay sales tax?
A:
All purchases picked up or shipped within New York State must pay applicable New York State sales tax.

Q: Are all guitars WBG sells original?
A:
All guitars We Buy Guitars sells have been inspected for originality and authenticity. All guitars are original unless otherwise stated in the description.

Q: How do you ship and who pays for shipping and insurance costs?
A:
We Buy Guitars ships worldwide via UPS and Fed EX. All shipping, handling, and
insurance charges are the responsibility of the customer.


Q:
Will the guitar be setup (put in good playing condition) before it is shipped to me?
A:
Every guitar we sell is meticulously setup by John Bertsche. We Buy Guitars is not responsible for any changes in setup that may occur during shipping.

Q: What is your return policy?
A:
Upon receipt, if you are dissatisfied with your purchase, you must notify We Buy Guitars within 24 hours. We will refund your money as soon as the merchandise is returned to us in the same condition as when shipped. The customer is responsible for all shipping, insurance, or bank fees that may be incurred. All returns must be repacked using the original packaging in which it was sent. All claims regarding loss or damage are the responsibility of the purchaser.